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REPAIRS & Services

jewelry store in chattanooga

Repairs

At Henri’s, we understand that your jewelry holds both sentimental and monetary value. Our expert, in-house jewelers take pride in meticulously restoring and repairing your cherished pieces to their original splendor. With a deep respect for craftsmanship and attention to detail, we offer a comprehensive range of repairs and services to address various needs. 

Our Repair Expertise Includes:

Refinishing

  • Polish - Over time, jewelry can lose its luster. Our expert polishing services will bring back the shine and brilliance you fell in love with.

  • Electroplating - Whether you need to brighten your white gold or change up a silver piece with gold plating, our jewelers have you covered.

  • Specialty Finishes - If your finish has faded or you want to freshen up a tired piece, we have an array of finishes we offer: hammer, brush, satin, scratch, matte.

  • Antiquing - If you adore the aged look or want details to pop.

Rings

  • Resize - Whether it’s an heirloom, an engagement ring, or a fashion statement, we ensure your rings fit you perfectly.

  • Reshank - Has your ring seen better days? If your shank is wearing thin or not keeping its shape, we can breathe some new life into the piece with a partial or total shank replacement.

  • Solder Together - Always wear your set as a set? In order to ensure your rings are always perfectly aligned and to prevent unnecessary wear and tear, have us solder your rings together.

  • Bishop Bumps - Small beads of metal added to the inside of your ring can help prevent spinning.

Chains & Bracelets

  • Solder - If your chain has broke, don't fret! Our jewelers are trained in repairs of a variety of chain repairs both simple and complex.

  • Hinge Repair - We repair your broken tennis bracelets and necklaces without sacrificing flexibility.

  • Clasp Repair & Replacement - Don't lose your jewelry to a faulty clasp. Our jewelers will evaluate whether your clasp just needs adjustment or requires total replacement.

  • Beaded Bracelet Restring - If your beaded bracelet is on its last leg or needs a length adjustment.

Stones

  • Diamond & Gemstone Replacement - Our jewelers will source and set a new gem to bring your piece back to its former glory.

  • Stone Setting - Still have the stone you lost? We'll happily reset your gem and evaluate the piece to ensure all your stones are secure.

  • Prong Retip - Our jewelers can assess your prongs for wear, adding more metal as needed to make certain your stones are firmly fastened.

  • Prong Rebuild - When prongs break off or need to be fully replaced.

  • Head & Set - If damage is more widespread or you're upgrading a stone, it might be necessary to replace the entire head and reset your gem.

Earrings

  • Earring Post & Back Replacement - Bent a post or lost a piece? Henri's Jewelers has got your back!

  • Earring Conversions - Want to switch things up? Let our jewelry experts help you evaluate your options and refresh your piece. Convert studs to dangles, make your piece more secure with screws backs, and more.

Pearls

  • Pearl Replacement - Missing your pearl? Our jewelers can source one to match your specifications.

  • Pearl Cement - If your pearl has fallen off or is simply loose, we can re-cement it for you to ensure you can enjoy your piece for years to come.

  • Pearl Restringing - Our artisans meticulously string and knot each pearl by hand, resulting is beautiful and secure strands.

  • Pearl Clasp Replacement​ - Let us fully refresh your pearls with a new clasp and restring.

Inspections

  • Free Cleaning & Inspections - Always free, our dedicated jewelers will clean your piece to bring back its brilliance as well as tighten stones, check prongs, and survey the piece to catch any faults before they become an issue.

  • Appraisals - Our jewelry experts will assess the value of your piece whether it's needed for insurance or just your curiosity. A complementary appraisal will accompany all customs.

  • Gem Grading Services via GIA - We are happy to liaise with the esteemed Gemological Institute of America to have your diamonds or gemstones professionally graded and certified.

If you don’t see the type of repair you are looking for, contact us for more information as our expertise is not limited to the list above.

Our Repair Process:

1. Assessment: Our skilled jewelers carefully examine your piece, identifying areas that require attention and discussing repair options.

2. Estimate: You’ll receive a detailed estimate outlining the necessary repairs, associated costs, and turnaround time.

3. Skilled Craftsmanship: Using time-honored techniques and modern precision, our jewelers work diligently to restore your jewelry         to its original beauty.

4. Quality Assurance: Once the repairs are complete, each piece undergoes a rigorous quality check to ensure it meets our exacting          standards.

5. Return to Elegance: Your repaired jewelry is returned to you, ready to be worn and treasured once again.

Trust Henri’s with your repair needs – where every piece is handled with the utmost care, respect, and expertise. Contact us today to learn more about our repair services or to initiate the repair process for your valued jewelry at repairs@henrischattanooga.com

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Cleanings & Inspections

At Henri's, we understand the importance of keeping your jewelry in top condition. That's why Henri's offers complimentary cleaning and inspections for all jewelry. Drop by with your pieces, and our expert, in-house jewelers will restore their brilliance, ensure stones are secure, and assess if any repairs are needed. Experience the ultimate care for your cherished items with our meticulous attention. 

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Appraisals

At Henri's, we take pride in offering our clients top-notch appraisal services for their jewelry. Our expert jewelers will carefully evaluate your piece, taking into account all relevant factors such as stone measurements and metal weight, to provide you with an accurate insurance replacement value. Whether you require an appraisal for insurance purposes or are simply curious about the value of your jewelry, we are here to assist you. Please do not hesitate to contact us or walk in at your convenience.

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Consignment

Our consignment service provides a hassle-free solution for those seeking to part ways with jewelry pieces. Let us handle the display, insurance, and sale of your pieces. Once your piece is sold, you can collect the payment with ease. Don't let your old jewelry go to waste - consign your jewelry with us today and turn old treasures into cash.

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